I purchased a 2018 Honda CRV Touring .. My salesman was Tyler Lewis. I have purchased several Honda's from Tyler He is one of the best salesman that we have had in our Honda experience. I should add that we have been buying Honda's since 1981.All of our service is done by Ciocca of Harrisburg, Pa.
I brought my 2017 Honda Civic into collision for repair. My car was completed within a week and the collision center did any necessary communicating with my insurance prior to pick up. When my car was complete they called me, and I was out of there within 5 minutes. It was easy, fast arrangements.
I was greeted by Craig Zappa, Lead Service Advisor who was very professional and courteous. He explained what needed to be performed at my odometer interval. Kerry Strawsburg, Customer Service Advocate went over the new Accord and technologies. I was impressed with her as well.Overall I was very impressed with my service visit to Ciocca Honda of Harrisburg. Keep up the great work!
Ciocca has been excellent. Always professional and friendly. I have noticed that employees seem to turn over rapidly in the showroom and service. Take care of your people. My one and only complaint is that my truck came with a sub-par radio. Not Ciocca's fault, but I always mention it hoping Honda will change.
Brought my CR-V in for inspection plus spark plugs. She explained everything and then some. Very nice young lady. You can tell she enjoys her job! Just about everyone that walked by me asked me if I needed anything. I tend to not sit for very long due to a bad back. I was standing at one of the desks reading and right away 2 women asked me if I was ok. Comfortable place to wait for your car. Thanks
Saw a car in your inventory and brought a friend in with me to check it out, he has 45 years experience in the auto industry, he was at one time the GM of your dealership when you were in our old store.I love my new car and Joe could have been nicer.Overall a very good experience.
I have a 2008 Honda Ridgeline and love it. And no I do not want to trade it in ! I like coming to Ciocca for my truck needs no one makes me feel stupid because I don't know much about trucks / maintenance I just trust your judgment. Every employee is patient and listens to my issues. I used the express service this past time from check in to check out I felt very cared for. Thank you to everyone !